Do You Know The Benefit of the Benefit?
Written by Alice Seba
If you’ve taken any kind of copywriting training, you’ve probably been told to focus on your product benefits, instead of features.
Depending on your product, in many cases, features are still important…but in order to sell your product well, you need to know the benefit of each feature. In other words, the WHY your customer wants the feature. And then to sell even more persuasively, you need to know the benefit of the benefit.
Sound confusing? It’s not all that complicated. Let’s look at a couple of examples:
1. Web Hosting
Product: Web hosting service
Feature: Backup Servers.
Benefit: Minimal downtime.
Benefit of the Benefit: No lost orders, more user satisfaction.
Illustrating the Benefit of the Benefit:
Because we use use backup servers, our downtime is minimal, leaving you with a functional website. No more missed orders or frustrated website users, like you can get with other web hosts.
2. Hair Care
Product: Hair straightening iron.
Features: High heat (up to 450 F), ceramic plates.
Benefit: Straightens just about any type of hair.
Benefit of the Benefit: Reduces styling time, people will think you got your hair done by a professional.
Illustrating the Benefit of the Benefit:
With up to 450 degree heat and ceramic plates, you’ll have beautifully smooth hair in no time. Now you can use that extra time in the morning for extra beauty sleep or even a little one-on-one time to show you man how much you care…and just how hot you look.
If you look at the above examples, the benefit is basically what the customer can achieve. The benefit of the benefit is fulfilling the desires of your target customer.
Ask Yourself:
- What do they want?
- What do they struggle with?
…and figure out how your product features can help with that.
What Next:
Get more help with your copywriting skills and sell MORE products with the help of Sell More with Words Blueprint.
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Everybody says "Content is King", but what does that mean for you? 

Vera Raposo says:
Hey Alice, I LOVE the way you broke this down for everyone makes it all crystal clear.
Mary Lutz says:
Great format to follow! Thanks for the tips!
The Art of Preselling : Contentrix says:
[...] 1. Start by providing useful content, which by itself, is valuable, useful and appreciated. At the same time, the content should point to the benefits of your product or service. [...]